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Help  in Philadelphia

Set Up Your Webmail 

 

How to configure your RCN Webmail.

The following information will help you to use and customize your RCN Webmail.
Please click on the appropriate link.

How to create an address book.
How to create an address list.
How to modify an address.
How to delete an address.
How to send a message.
How to read a message.
How to move or delete a message.
How to sort messages.
How to search for a message.
How to create a message.
How to add an attachment to a message.
How to create a folder.
How to delete a folder.
How to view folder messages.
How to create a signature.
How to set up the Preferences page.
How to read the message headers.
 

How to create an address book.

You may create an address book to keep track of your e-mail addresses. In addition, you may create shortcuts to avoid entering full e-mail addresses multiple times.
 

1. On the Addresses page, click Add Contact. A form for entering new address names appears.
2. Enter the new address information and click Done. 
3.  The address is created. 

How to create an address list. 

By creating an address list, you can create a shortcut that refers to many addresses at once. You can build lists from stored addresses, addresses that are not stored, shortcuts, and other lists.
 


1.  On the Addresses page, click Add Contact.  A form for entering new address name appears. 
2.  In the First or Last field, enter the name of the address list. 
3.  In the E-mail field, enter the e-mail addresses you want in the list, separated by commas 
4.  Click Done. The address list is created. 

How to modify an address. 
 


1.  On the Addresses page, go to the address you want to edit. Click on it, then click on Edit.
2.  Change the address information. 
3.  Click Done. The address is modified. 

How to delete an address. 
 


1.  On the Addresses page, go to the address you want to edit. Click on it, then click on Delete.
2.  The address disappears. 

How to send a message from the Address Book screen. 
 


1.  On the Addresses page, select one or more checkboxes in the To, Cc, or Bcc columns next to the Name of each recipient you want to send a message to. 
2.  Click Compose. On the following screen, click Compose again. The Composition Window appears.
3.  Fill in the subject line and write your message. 
4.  Click Send. The message is sent. 

How to read a message. 
 


1.  On the Inbox page, go to the message you want to read. 
2.  Click the link in the Subject column. 

How to move or delete a message. 
 


1.  On the Inbox page, click the check box to the left of any or all messages you want to move or delete. 
2.  Do one of the following: 

To move the message, go to the Move drop-down list and select the folder you want the message moved to, then click Move. 

To delete the message, click Delete. 

How to sort messages. 
 


On the Inbox page, click the column head for the method you want to sort by.
 · From -- Sorts messages alphabetically by sender. 
 · Date -- Sorts messages by date. 
 · Subject -- Sorts messages alphabetically by subject. 
 · Size -- Sorts message by size.
 · To reverse the sort order, click the column head again.

How to search for a message. 
 


1.  From the main menu, open either the Inbox or another folder. 
2.  Click Search from the left tool bar. 
3.  Enter the partial word, word, or phrase that you want to search for beside the field you want to search in. 
4.  The choices are: 

   ·  From: will search the sender's email address. 

   ·  Subject: will search the subject field 

   ·  To/Cc: will search the recipient's email address. 

   ·  Body: will search the text of the message. 

   ·  Larger than: will search for messages over X kilobytes in size. 

   ·  Smaller than: will search for messages under X kilobytes in size. 
5.  Once you have typed your word, click Search. 
6.  The message or messages will appear. 

How to create a message. 
 


1.  From the main menu, click Compose.  The compose page will appear. 
2.  Fill in the To: field and the CC, and BCC fields (if needed) with the full e-mail addresses or address book nicknames of the people you want to send the message to 
3.  Fill in the Subject field. 
4.  Enter the text of the message. 
5.  Click Save Draft to save the message or click Send to send the message. The message is created and sent. 

How to add an attachment to a message. 
 


1.  On the Compose page, click Browse under the word Attachments. 
2.  Select the filename of the file you want to attach to your message. 
3.  Click Attach. The attachment is added 

How to create a folder. 
 


1.  On the Folders screen, you will see a blank box to the right of the Add Folder button.
2.  Type a name for the new folder.
3.  Click Add Folder.  The folder will be created.

How to delete a folder. 
 


1.  On the Folders page, select the folder you want to delete by placing a check in the box beside its name. Click Delete. 
2.  Click Delete to confirmation folder deletion. The folder disappears. 

How to view folder messages. 
 


1.  On the Folders page, click the name of the folder you want to view. 
2.  The mail messages in that folder will appear. 

How to create a signature. 
 


1.  Click preferences. 
1.  On the Preferences page (near the bottom, enter the signature text you want. 
2.  To attach your signature to all outgoing messages, select the Include Signature radio button. 
3.  Click OK. 
4.  When you create a message on the Compose page a checkbox indicates that your signature will be attached to the message you are composing. To disable your signature for a particular message, uncheck the Message Append checkbox. 

How to set up the Preferences page. 
 


1. From the main menu, click Preferences. 
2. The Preferences page appears. 
3. Full Name: is the name you wish to appear on all outgoing mail.
4. Reply-To: allows you to a different email address for people to respond to. Leave the box blank to use your RCN.COM address.
5. Message Count: will let you specify the number of messages you can see at one time. The default is 20.
6. Compose Width: will allow you to change the size of the text field on outgoing email. The default is 62 characters wide.
7. Sent Folder: will allow you to change where messages that you have sent are stored.
8. Save Sent Messages: Click Yes to keep a copy and No to not save a copy of your sent messages.
9. Draft Folder: will allow you to change where your message drafts are kept.
10. Trash Folder: will allow you to change where your trash is kept
11. Reply: Gives you the choice of including a copy of the sender's message in your reply.
The choices are:
Don't include original
Include original inline
Include original as attachment
12. Signature See How to create a signature.
13. Time Zone: allows you to choose the time zone your Webmail will use to put a time stamp on outgoing messages.

How to read the message headers. 
 


1. 
 Open the Message you want to view the header information on. Click the word Open on the top of the message.
2. 
 The message headers will open in a new window.
 

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